Banks today are expected to deliver products with seamless pathway-to-purchase journeys – with agility to innovate across inventory, orders, customers, and products. Banks therefore need to create efficiencies and ease of payment processing so that their merchant’s customers can shop more without the hassles of process delays.
Beyond modern POS solutions banks also need comprehensive services that integrate deployment, management, field services, analytics and compliance at reduced costs.
How can banks address all these challenges and thrive without impacting margins?
FSS POS Payment Processing Services provides a total, comprehensive and robust portfolio of POS deployment, management and processing services. Deploying state-of-the-art technology, we enable banks to achieve positive outcomes in customer loyalty, growth and revenues.
An integrated Portfolio
of POS Processing Services
FSS POS Payment Processing Services spans the entire range of POS turnkey deployment, central operations, total merchant management, analytics, field services, maintenance, POS driving and back office tools.
Rapid Merchant Onboarding
FSS POS Payment Processing Services support rapid enabling merchant onboarding and lowers acquisition costs. Self-service app allows merchants to provide KYC details enabling onboard within a few hours.
Fully integrated merchant acquiring solution
- 8+ deployments
- 8,50,000 merchants onboarded
- PADSS 3.2 Certified
- Comprehensive reports
Remote Terminal Management and Monitoring
Leveraging our end-to-end remote terminal management and monitoring solution, FSS POS Monitor deliver the critical competitive edge to banks. It lowers cost of maintaining a large fleet of POS devices and delivers a superior merchant and customer experience.
Transaction Processing and Reconciliation
Our transaction processing and reconciliation services support:
- Periodic settlements with payment associations, local networks and banks
- Flexi cut-off and settlements based on merchant fund flow requirements and relevant adjustments towards recoveries/deduction and paybacks
- Multi-way reconciliation according to client requirements
FSS manages charge-back and receipt retrievals where requested. This improves dispute resolution time and minimizes loss to merchants.
We track all aspects of transaction processing, risk and fraud management, merchant billing systems, interchange clearing and settlement, dispute management, GL accounting and posting and terminal inventory management. Our user-friendly portal supports financial and non-financial adjustments. We provide customized reports on daily operations, general ledgers, MIS reports and compliance that are compatible with our clients’ accounting systems.
Mobile, web, in-store FSS POS processing solutions is well equipped to acquire and manage card transactions across multiple channels, currencies, value added services, terminals, payment instruments, interchanges, stores, technologies and services. We interface with international card schemes to process transactions.
Smart Decision-making with Merchant Analytics
FSS POS Processing enables smart decisions through incisive analytics that covers all transaction trends including type, size, season, merchant categories. Moreover a wide range of reports and dashboards are made available to merchants and acquirers. Key reports include transactions, risk and fraud, merchant fees, adjustments and settlements, interchange, schemes and disputes.
FSS POS Processing offers rule-based risk management and facilitates charge slip collection for risky transactions.
The Assurance of Comprehensive Merchant Support
Through its Merchant Portal, FSS POS Processing provides support for:
- Real time transaction viewing
- Transaction summary
- Chargeback details
- Offline listing
- Pending transactions
- Profile change requests
Additionally, our 24x7 dedicated and multi-lingual merchant help desk services include GTMS services, CRM software (for call logging, TAT and alert management, reporting and resolution), and technical support.
Our comprehensive field support services comprise trained and skilled field technicians for round-the-clock support with respect to POS installation, testing, preventive maintenance and training.