Manual back office processing is inefficient and prone to error. Manual processing is, nevertheless, still a fact of life for many banks, financial institutions, retailers and merchants. Moreover, maintaining your own back-office operations can be costly and inefficient, and it can distract you from your core business and strategic goals.
FSS back office processing services are used by many of the world’s leading and most complex financial institutions.
FSS recognizes that there are a growing number of organizations that wish to leverage the platform’s capabilities but without the need to invest in on-site technology.
By outsourcing back-office functions to FSS, banks, financial institutions, retailers and merchants can eliminate the need to operate back office services and reduce management oversight by consolidating vendors. We can help you confidently execute your growth strategies, reduce costs and most importantly, improve customer satisfaction.
FSS Back office Components
Partner with the leading global player for comprehensive reconciliation services
EFT Switching Services
Enhance channel availability, security and agility for superior customer service
Increase operational efficiency
Our capabilities in reconciliation, EFT switching and bill payment processing enable us to catch potential exceptions, offer faster turn around time and own end to end SLA for delivery of the services. This results in significant cost savings and reduction in internal staffing requirements.
Our products are PA-DSS 3.2 certified and hosted in a PCI DSS 3.2.1 certified environment. CMMI Dev level 3, ISO 9001: 2015, ISO 27001: 2013 (ISMS) and ISO 22301: 2012 (BCMS) certified processes ensure delivery excellence. These stringent data and operation policies with strong governance models empower banks to build customer trust.
FSS provides the agility to effortlessly scale up and down as per market demands and business priorities. FSS help banks achieve sustainable and significant business value in this evolving market landscape. FSS’ tier 3 data center located in Mumbai and Chennai is designed for scalability, high-uptime, and availability.
Provide actionable insights
FSS analyzes transaction data to provide meaningful insights to enhance operational efficiency, productivity and deliver differentiated customer service.
Flexible ownership models
In a bid to reduce the need for banks to make large one-time investments across the entire spectrum, we offer a ‘hosted services’ model that will mitigate these costs in hardware, networking, infrastructure, operations, managing multiple partners and other infrastructural requirements.