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ATMs are a critical self-service channel and banking customers expect services to be available round-the-clock. For banks, maintaining and reliably running a wide-reaching multi-vendor, ATM network is operationally intensive and has a significant cost impact. Banks are rethinking their ATM business model to balance twin demands -- deliver a superior service experience and drive down costs

As a leading player and trusted partner in the payments industry, FSS manages ATM networks for leading banks across India. Under a managed service agreement, FSS assumes a single mantle of responsibility for ATM operations including site selection and deployment, vendor management, cash management services monitoring, and regulatory compliance.

Banks can outsource the entire ownership, management and operation of the ATM program or select services they want to outsource to FSS. Banks benefit in terms of assured quality of service, streamlined costs, and improved productivity via focus on critical, revenue-generating activities.

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Banks trust us
FSS ATM Services Components
File Exchange Services

ATM monitoring, incident management and file exchange services for global customers

ATM Monitoring Services

Proactively monitor services to deliver assured service experience

ATM Managed Services

FSS ATM managed services enable banks to to proactively monitor ATM networks to deliver a smooth service.

ATM End to End Services

To proactively monitor ATM networks to deliver a smooth service

Advantage FSS

Increase transaction revenue

Sustained focus on improving transaction volumes drives revenues.

Maximize ATM availability

24×7 online monitoring of all industry-standard ATMs, BNAs, and cash recyclers to ensure high availability.

Reduce total cost of ownership

Managed Services model eliminates the need for the bank to invest in hardware and other infrastructure.

Seamless ATM deployment

ATM Deployment services including strategic site identification and preparation, asset procurement and installation, and establishment of connectivity for ATM Go Live. FSS enables banks to rollout ATM Services quickly thereby helping banks to rapidly launch ATM services in new locations/geographies and expand its customer base.

Provide actionable insights

FSS analyzes ATM transaction data to provide meaningful insights to enhance operational efficiency, productivity and deliver differentiated customer service.

Offers Additional Integration Capabilities

FSS ATM Services can be combined with other FSS Services. Banks can enrich their offering and access
a range of features by integrating with other services from the FSS Stack

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